A compliance platform that replaced 40 spreadsheets
We built a multi-tenant compliance workflow platform for a German regulatory startup, taking it from spreadsheet-based manual review to a product serving 40+ enterprise customers.
2 weeks → 2 daysCase Study
A booking platform for a multi-clinic group
We built a patient booking and scheduling platform for a multi-site private healthcare group, cutting no-shows by a third across 12 clinics.
- Client
- Private healthcare group
- Industry
- HealthTech
- Region
- Ireland, EU
- Duration
- 16 weeks
The challenge
Twelve clinics each ran their own diary. Patients phoned during opening hours to book, double-bookings were routine, and no-shows were absorbing roughly 20% of available appointment slots with no reminder system in place.
What we did
One schedule, many clinics
A single availability model spanning practitioners, rooms, and equipment replaced twelve independent diaries.
Booking that respects clinical rules
Appointment types carry their own duration, preparation time, and practitioner qualification requirements, so invalid bookings cannot be made.
Reminders on the channel patients use
SMS and email reminders with one-tap rescheduling, because most no-shows were people who could not easily change an appointment.
Built for GDPR from the start
Data minimisation, retention policies, audit logging, and EU-only data residency were design constraints rather than a later compliance exercise.
The outcome
Reception staff moved from phone booking to patient care, and the group now opens new clinics on the platform in days rather than months.
Results
- −34%
- Patient no-show rate
- 12
- Clinics on one platform
- 61%
- Bookings made outside office hours
- GDPR
- Compliant by design, EU data residency
Technology
NuxtNode.jsPostgreSQLStripeAWS
Services used
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